Cookie and Tracking Policy
Last Updated: March 2025
At tavixora, we believe in being upfront about how we collect and use information when you visit tavixora.com. This policy explains the tracking technologies we use, why we use them, and how you can control your preferences. We're not here to hide behind legal jargon—just straightforward information about what happens when you browse our site.
What Are Cookies, Anyway?
Cookies are small text files that get stored on your device when you visit websites. Think of them as digital sticky notes that help websites remember things about you—like your language preference or whether you've logged in before.
But cookies aren't the only tracking technology out there. We also use web beacons (tiny invisible images), local storage, and similar tools. Each serves a specific purpose in making your experience smoother or helping us understand how people use our financial education platform.
The Tracking Methods We Use
Here's what's actually happening behind the scenes at tavixora.com:
Session Cookies
These disappear when you close your browser. They help you navigate between pages without having to log in repeatedly or losing items you've added to your learning queue. Pretty basic stuff that makes the site functional.
Persistent Cookies
These stick around longer—sometimes for months. They remember your preferences so you don't have to reset everything each time you visit. For example, if you prefer our dark mode interface or have bookmarked certain courses, persistent cookies keep track of that.
First-Party vs Third-Party
First-party cookies come directly from us at tavixora. Third-party cookies come from external services we use, like analytics providers. We're selective about which third parties we work with, and we don't let random advertisers track you across our educational platform.
Why We Track What We Track
Essential Operations
Some tracking is necessary for the site to work at all. Security features, login authentication, and basic navigation all depend on cookies. Without these, you couldn't access your learning dashboard or submit contact forms.
Functionality Enhancements
These improve your experience but aren't strictly required. They remember your video playback speed, which courses you've started, and interface customizations. Makes returning to the site feel more personal.
Site Analytics
We track how visitors interact with our content so we can improve it. Which articles get read most? Where do people drop off during course enrollment? This data helps us create better educational resources for the Australian market.
Marketing Insights
We use some tracking to understand which marketing efforts bring people to tavixora.com. This isn't about bombarding you with ads—it's about knowing whether our financial literacy message is reaching the right audience.
Specific Examples of What We Track
Let's get concrete about what information these technologies collect:
- Pages you visit on tavixora.com and how long you spend on them
- Links you click and resources you download
- Your browser type, device type, and screen resolution
- Whether you arrived from a search engine, social media, or direct visit
- Your general location (state level, not your street address)
- Course completion progress and assessment scores
- Communication preferences and notification settings
We don't track your name, email address, or financial information through cookies unless you've explicitly entered that information into a form. And when you do provide personal details, we handle them according to our separate Privacy Policy.
Taking Control of Your Tracking Preferences
You're not stuck with our default settings. Every modern browser gives you tools to manage cookies and tracking. The exact steps vary, but here's where to look:
In your browser settings, you can block all cookies, delete existing ones, or set up exceptions for specific sites. Just know that blocking essential cookies will break some functionality on tavixora.com—you might not be able to log in or save your progress.
Third-Party Services We Work With
We partner with a handful of external providers who help us run tavixora.com effectively. Each one uses their own tracking technologies:
Analytics Providers
We use analytics services to understand site traffic patterns and user behaviour. These providers collect aggregated data about how visitors interact with our platform. The information helps us identify which financial education topics resonate most with Australian audiences.
Content Delivery Networks
To make sure our videos and learning materials load quickly, we use CDN services. They place cookies to optimize content delivery based on your location and connection speed.
Email Service Providers
When we send course updates or newsletters, our email platform uses tracking pixels to see if messages are opened and which links get clicked. This helps us send more relevant information instead of blasting everyone with everything.
We've vetted these partners to ensure they meet reasonable privacy standards. But once data leaves our servers, their policies apply. We recommend reviewing their individual privacy policies if you're concerned about specific practices.
How Long We Keep This Data
Different types of tracking data have different lifespans. Session cookies vanish immediately when you close your browser. Persistent cookies typically expire after 12 months, though some preference cookies last up to 24 months.
Analytics data gets aggregated and anonymized within 90 days. We keep the aggregated insights indefinitely because they help us improve our educational content over time, but the connection to any individual visitor disappears.
If you create an account with tavixora, your learning progress and preferences stay associated with your profile until you delete your account or request data removal.
Mobile App Tracking
While this policy focuses on our website, if you use any tavixora mobile applications, similar tracking technologies apply. Mobile apps use device identifiers and local storage instead of traditional cookies, but the purpose is the same—making the app work properly and understanding how people use it.
Mobile platforms give you additional privacy controls through your device settings. Both iOS and Android let you limit ad tracking and reset your advertising identifier.
Updates to This Policy
Technology changes. Our platform evolves. When we add new tracking methods or partner with different service providers, we'll update this policy and change the date at the top.
For minor updates, we'll just post the revised policy. If we make significant changes to how we track or use your information, we'll notify registered users via email and display a notice on the site.
We recommend checking back periodically—maybe when you're exploring new courses or updating your learning preferences. That way you'll stay informed about current practices.
Your Rights Under Australian Law
Australian privacy regulations give you specific rights regarding your personal information and how it's collected. While much of cookie data is anonymous, when it connects to your account or identity, you have the right to:
- Request access to what information we've collected about you
- Ask us to correct inaccurate information
- Request deletion of your data in certain circumstances
- Opt out of marketing communications at any time
- Complain to the Office of the Australian Information Commissioner if you believe we've mishandled your information
These rights have some limitations—we can't delete data we're legally required to keep, for example. But we take your privacy seriously and will work with you to address legitimate concerns.
Questions About Our Tracking Practices?
If something in this policy isn't clear, or if you want to exercise your privacy rights, reach out to us directly. We're here to help, not hide behind automated responses.
We typically respond to privacy inquiries within 5 business days. For complex requests requiring data retrieval, it might take up to 30 days as required by Australian privacy law.